We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% the price of your scheduled appointment.
If for any reason at all you cancel your appointment within 24 hours of your start time you will be charged 50% of any services booked.
If you arrive more than 10 minutes late to your nail appointment, it will be canceled and you will be charged 50%.
If you arrive more than 5 minutes late to all non-nail services, it will be canceled and you will be charged 50%. Please arrive at least five minutes early, to get situated.
All no call/no shows will be charged 100% of all services booked.
These policies are in effect regardless of circumstances, whether it’s a traffic jam or you catch Covid or there’s really terrible weather or a bad breakup or a hangover or really anything! This isn't to be mean or insensitive - we work on commission and our time is valuable.
We love you, and we love our staff, too! We have a responsibility to enforce this policy. Please be kind to our receptionists.